Plan A Capital Inc. ("Plan A Capital," also referred to as "we," "our," "us") understands and respects the importance of the personal information it collects to fulfill its mission. Plan A Capital has developed this Personal Information Protection Notice (the "Notice") to explain how we collect, use, store, and communicate ("process" and all forms of the verb "to process") information about a physical person that directly or indirectly identifies them ("personal information") such as yourself. This notice also outlines your rights regarding the protection of your personal information and how to exercise them.
Responsibility: Who is responsible for my personal information?
We are responsible for the personal information that we process. We have appointed a Personal Information Protection Officer to oversee our compliance with applicable data protection laws.
Plan A Capital Contact Information
Plan A Capital
777 de la Commune Ouest, Suite 100
Montréal QC Canada H3C 1Y1
Contact Information for our PIPO
Personal Information Protection Officer
Consent and Authorization
We collect, use, and disclose personal information only with the consent of the individual concerned. Consent can either be implied depending on the circumstances or expressly given for a specific purpose.
When you provide your personal information and publish it on our website, you consent to its collection, processing, use, and disclosure for the purposes stated or apparent at the time of collection, and for other purposes described in this policy.
You have the right to withdraw your consent at any time. However, withdrawal of your consent may result in the discontinuation of certain services.
If you have questions or concerns about our consent process, feel free to contact us at RPRP@plana-capital.com. We are here to assist you and to ensure you are comfortable with how we handle your personal data.
What Personal Information Do We Process?
Plan A Capital may be required to process the following personal information:
Through its website:
- Profile and usage information: including your communication preferences and how you use our services.
- Technical information: including information collected during your visits to our websites.
Through its business:
- Identity and contact information: including your name, address, phone number, date of birth, and background.
- Business information: including information provided within the contractual relationship between you or your organization and Plan A Capital, or voluntarily provided by you or your organization.
- Sensitive personal information.
Use of personal information
We use personal information for the purpose for which it was provided, such as promoting services, providing services, and processes related to hiring workers. The personal information we collect may also be used for other purposes, including:
- Providing personalized services.
- Informing you of any issues related to our services or resolving them.
- Gaining a deeper understanding of our customers' needs and interests.
- Analyzing the performance of our services and website.
- Tailoring the content of our site to the current and future needs of our customers.
- Personalizing our communications with our customers.
- For any other valid reason to provide services to our customers and to keep the website up to date.
We may use data collected on our website for research and analysis purposes. These research and analysis may lead to the publication of aggregated data, but they will not be used to prepare reports or publish documents containing the personal information you have provided us.
You have the right to access your personal information that we hold, to amend or correct it if necessary, and to receive an account of how it has been used, as well as a list of organizations to which it has been disclosed.
If your personal information changes and you want to update your record, please let us know at RPRP@plana-capital.com.
Please specify the reason for your request so we can respond efficiently.
Security of Personal Information
Hardware, technical, electronic, and administrative mechanisms have been implemented to ensure the security and integrity of personal information that we collect on this website.
Retention Period for Information
We keep personal information for as long as is reasonably necessary to provide our services, for other stated or apparent purposes, and to keep our records up to date. Personal information is then destroyed, erased, or anonymized.
Information published on the website may continue to be displayed as long as the website is available. You may request that your personal information be removed from a particular web page by writing to RPRP@plana-capital.com.
Disclosure of Your Personal Information
In certain circumstances, it may be necessary to share your personal information with third parties. These third parties are separate entities from our organization and may include:
- Service providers
- Regulatory or governmental authority, or self-regulatory body, or a person authorized to obtain them by law
- Trusted partners
- Business transfers
It's important to note that we take steps to ensure that any third party with whom we share your information has implemented adequate security and privacy measures to protect your data.
If you have questions or concerns about sharing your information with third parties, please contact us at RPRP@plana-capital.com. We are here to provide you with the information you need.
Management of Cookies and Similar Technologies
Language of Communication
Communications related to the protection of personal information will be conducted in both English and French. We are committed to providing you with clear and understandable information about the collection, use, and protection of your personal data. If you have specific preferences for the language of communication or need a translation into a different language, please contact us at RPRP@plana-capital.com. We will do our best to meet your language needs to the extent possible. Your satisfaction and understanding are essential to us, and we are here to assist you at all times.
The Personal Information Protection Officer at Plan A Capital conducts periodic reviews of incidents and issues raised through the incident reporting and hierarchical recourse process to identify and resolve systemic problems.
Request for Access
You can submit a request for access to find out what personal information is held; please contact us at RPRP@plana-capital.com. You can also request to rectify this information.
More Information on Protecting Your Personal Information
If you have any questions or concerns about our personal information policies or practices, please contact us at RPRP@plana-capital.com.
Review and Update
This notice may be updated from time to time. All updates will be communicated via email to the address that you provided or by posting a notice on our website.
Data Protection Contact Information
Please contact our Personal Information Protection Officer at RPRP@plana-capital.com for any inquiries or concerns about data protection, including questions about our practices or if you have complaints.
This policy may be amended by Plan A Capital at any time and without prior notice. Changes become effective as soon as the modified version of the policy is published.
We thank you for taking the time to read this policy. We are committed to respecting your privacy and the confidentiality of your personal information.