Cookie Policy

Introduction

To better understand your needs and improve our website accordingly, offering you a more effective and personalized service by remembering your preferences, and overall enhancing your experience, we collect information such as the number of visits to our site, the most frequently viewed pages, and details on access to our secure website. This information comes from server logs from which we compile general statistics to improve our site and the services we offer to our clients.  

Since the adoption of Bill 25 in Quebec, website owners are required to obtain your consent to use or store cookies on your computers or mobile devices. This cookie policy provides you with clear and comprehensive information on the use of cookies and their purposes.

What is a Cookie?

Cookies are small text files stored on your computer when you visit websites. They are generally classified into four categories:  

  • Essential Cookies: These are crucial for allowing you to navigate the site, use its features, and access the services you request. Typically, consent is not required for these cookies.
  • Performance Cookies: These collect information on how visitors use a website, including recording the most viewed pages (usually anonymously).
  • Functionality Cookies: These remember your preferences, such as your username and preferred language.
  • Advertising or Targeting Cookies: These gather information on your browsing habits and are generally placed by advertising networks with the authorization of the website owner.

How to Delete or Block Cookies?

Most web browsers are initially set up to accept cookies. Unless you have changed your browser settings to refuse them, our system will record cookies on your computer whenever you visit our site. You can refuse them by activating the corresponding option in your browser settings. Furthermore, you can withdraw your consent at any time by deleting cookies via your web browser settings. For detailed instructions, please consult the options or preferences in your web browser's Internet settings.  

Most web browsers are initially configured to accept cookies. Unless you have changed your browser settings to decline them, our system will store cookies on your computer each time you visit our site. You can refuse them by activating the corresponding option in your browser settings. Additionally, you can withdraw your consent at any time by deleting cookies through your web browser settings. For detailed instructions, please see the options or preferences in your browser’s Internet settings.

If your browser is not listed, please visit its website for instructions.

Please visit Google’s cookie policy for useful tips and information on managing cookie settings.

To learn more about cookies stored on your mobile phone’s browser, refer to the device’s manual.

Our email communications may contain a “web beacon”, particularly during a promotional campaign, which tells us whether our emails are opened and which, combined with other technology, verifies clicks on links contained in the emails. We may use this information, which may be linked to your personal identity, for a variety of purposes, including to determine which of our emails are of most interest to you and to ask users who do not open our emails if they wish to continue receiving them. . The pixel will be deleted when you delete the email. If you do not want the pixel to be downloaded, simply disable the automatic image download feature within your email client, or do not click the “Download Images” button if it is apparent. inside the email.

You can also choose not to click on email communications we send you.

Email Communications

Our email communications may contain a "pixel tracker," especially during promotional campaigns, that tells us if our emails are opened and verifies clicks on the links contained in the emails. We may use this information for various purposes, including establishing which of our emails interest you the most and asking users who do not open our emails if they wish to continue receiving them.

Cookies Used

www.plana-capital.com

Performance Cookies:

Google Analytics

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These cookies allow us to track and analyze user experience throughout your session on our website. They help us understand how you interact with the site and improve its usability.

Cookie Retention Period

The cookies we use may have variable retention periods. Some are temporary and are automatically deleted when you close your browser, while others remain on your device for a defined period, allowing recognition on future visits to our site. We ensure that the retention period of our cookies complies with privacy and security standards.

Third-Party Widgets and Services

On our site you may find interactive elements such as sharing buttons or mini applications, called widgets, that work directly on our platform. These features may collect your IP address and record which pages you view on our site. They can also create a cookie to ensure their proper functioning. These social media features and widgets may be hosted by third parties or hosted directly on our site. Your interactions with these materials are governed by the privacy policy of the company providing them.

External Website Links

Our website may contain links to external websites, and their privacy policies may differ from ours. We are not responsible for their practices.

Consent

If you decide to restrict the recording of cookies, you may not be able to access certain parts of the website. By continuing to use our website, you consent to the recording of cookies on your device.

Contact Information

If you have any questions or concerns regarding our cookie policy, please contact us at RPRP@plana-capital.com.

Policy Updates

This notice takes effect on September 13, 2023, and supersedes all previous versions. We are committed to keeping this cookie policy up-to-date to reflect technological advancements and changes in regulations.